Blog Post Part 2 Question 1



Focus question: Referring to Phillips (2012), how should organisations consider trolling/uncivil behaviours in designing their online engagement strategies?


According to Wikipedia trolling is the activity in which a person is a person sows discord on the Internet by starting arguments or upsetting people, by posting extraneous, or off-topic messages in an online community (such as a forum, chat room, or blog), either accidentally or with the deliberate intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic discussion.


As someone said a picture is worth a million words that’s what trolling is.





According to Phillips, W. (2012) trolling / uncivil behaviours online becomes more often every day. Basically anyone who has a computer and an Internet connection can attack anyone without a reason and most importantly not getting in trouble because of anonymity. More specifically she investigated 4chan which is an image board created by a 15 year old child in 2003 which is like a chat room that anyone who creates an anonymous account can attack any topic. 

As Phillips mentioned on her paper we can distinguish trolls to two categories. There are the people who just troll because they find it amusing to and don’t really have a purpose of trolling other than as they state to have a good laugh. In addition Sauthoff acknowledges them as harmless, cat loving computer geeks. It is really hard to actually determine the gender or any information about any user because of the anonymity and that is what makes them so villain and cruel.

Then on the other hand we have Anonymous, which is more like an organisation, which strikes the incorporated media channels and is a more serious threat. So Anonymous started by 4chan and then became famous by fox news. Fox news made reportage when they would uncover them and criticize their actions into hacking and threatening people. Anonymous started hacking people’s account for fun and we can say that they are a kind of bullies as they threat people. But after some time they became more powerful and start hacking into politicians and what they believe doesn’t work fair. In this video you can see more about them.

Generally speaking trolling other than anonymous is considered not to be too serious as most of the social media and other engaging sites try to prevent trolling by asking for its user to give a real name and that way prevent anonymity. It becomes more common every day but I wouldn’t really say that it prevents trolling as people might create fake accounts. On this website it is been discussed how youtube tries to “solve the worlds’ worst comments” by revealing their anonymity.

In conclusion I believe that trolling is not something that can be prevented easily but more of being ignored in some levels as Phillips states that trolls get feed by the reactions of other people like celebrities and its purpose is to exploit them. On the other hand it shouldn’t be ignored as well. You can read more here about trolls and how we shouldn’t feed them.




Images retrieved by google


Whitney, P. (2013) The House That Fox Built: Anonymous, Spectacle and Cycles of Amplification. (available here:


Blog Post Part 2 Question 2

How have new digital technologies changed the way journalists do their core job and communicate with their readers/listeners/viewers?


So as technology advances more and more everyday and journalism is something that is happening every day journalists had to adopt into digital technologies as well to do their job. There are both advantages and disadvantages at engaging with social media to inform their audiences.

 First of all as it is stated on Jericho, G. (2012) lots of journalists created a twitter account to be able to report on news and also engage better with their audience. The popularity of a journalist depends mostly on his engagement with his audience and his ability to interact with them. People who are font of journalists’ work have the chance to talk to them and it seems great, as it wasn’t available before in traditional offline journalism but also in twitter’s interface. This seemed revolutionary also because people would still keep their privacy as only them and the recipient would know. If you’d like to know more just click on this hyperlink. 

Unlike offline media, twitter gives them the opportunity to engage with their audience and that way create a brand for them selves as journalists. It also gives them the opportunity to create contacts that otherwise, it would be impossible to do without a twitter account and that way they can cover more stuff by getting help from twitter users all around the world.

Another benefit of using twitter is that news actually travel faster there than the offline media but that also creates the problem of the authenticity of the source as it is been discussed in Norton, T. (2013).  In addition the new social media and the amount of the news journalists get everyday has made them come up with tools that are going to help them to distinguish if the sources are trustworthy or not. Finding the meta data of a jpeg is one that is being commonly used especially for politics coverage.  

Speaking of politics people believe that its coverage by the media is not good, as lots of journalists have the tendency to reveal the truth and often try to uncover politicians’ faults. In specific journalists who are involved in politics covering found it essential to have a twitter account and feel “handicapped” if they don’t. In Norton, T. (2013) he recommends that politicians should get help by journalists and blogger that are working on issues that would help politicians gain the trust of the civilians.

 Now on the other hand twitter is also a really dangerous social media platform that can be turned against journalists if used incorrectly. The principals of twitter and journalism are to inform the people and also reveal the truth. Lots of journalists see twitter as a way of projecting themselves and creating a brand without a media corporation. In addition as news travel fast it is expected that a good journalist will keep posted its audience. That doesn’t necessarily mean though that if a user tweets a lot that their tweets are significant.  Also some of them confuse the use of twitter for their professional and personal life.

 In conclusion I believe that journalism in twitter is a powerful tool if used correctly and carefully by the journalists. Neal Mann is a social media editor who became famous after joining wall street journal explains in this video how journalists should use twitter and other information that I stated above. 


Jericho, G. (2012). Journalists all a Twitter. In The Rise of the Fifth Estate: social media and blogging in Australian politics (pp. 222-267). Retrieved from

Norton, T. (2013). Social Media Strategies for Advocacy and Targeted Communications. Retrieved from


Blog Post 1 Question 1

As technology is being developed in a daily basis we can also distinguish the use of social media is getting more complex. If we compare the abilities that we have nowadays to share our opinions and interests with the ones we had in the 90s it is clear that even though not lots of years have passed the tools we have are better. Hyperlinks are being used on our everyday lives and possibly we don’t even realize it anymore. Basically what a hyperlink does is to move us to websites by just clicking on it. Non-traditionally now hyperlinks can also be tools to perform actions for us quicker such as buying staff.
In my opinion we are really dependent on hyperlinks if we consider the times that we saw something and just by clicking on it we are transferred to a different webpage. Another point is that the influence hyperlinks have on us is also essential if we actually think that the opinion we may have for someone will also affect the possibility of us clicking on it. Either hyperlinks are an easy way of transferring to somewhere without having to look for it much.
Something that is strongly connected with hyperlinks is sharing. Sharing is a really innovative way to show to our community of interest our opinions based on something we as individuals like. . It can be anything you want from a picture to a text and usually has a good significance not only to us but to other people as they might feel acknowledged. Likewise hyperlinks sharing also depends on the person and the significance its going to draw.
I think that both sharing and hyperlinks can be considered as a way of forming new trends especially nowadays where everything almost in online and connected. It might have a point like sharing your political views or even just for entertainment however their purpose is to engage with people. Last but not least the reason that these affordances are getting really popular is because they are really easy to use and it has become a trend lately to share stuff on social networking websites like Facebook and twitter and their use is to promote ideas really fast.
Something that only came up lately would be vines which basically are videos of 7 seconds usually who tend to be funny but basically have no meaning. This is a great example in my opinion of how sharing can effect in something becoming popular really fast. In conclusion my opinion about the above affordances is that they are helpful but usually miss leaded by our society.

Blog Post 1 Question 2

According to Livingstone (2008) and his study on young teenagers, ever since social media have grown fast, teenagers have lots of options. Teens care about the presentation of themselves and by creating an online profile they think they can manage their identities and social relationships. It is also believed that the more well-presented a profile is, the higher the chances of getting public acknowledgement. It’s actually more important to them the appearance of a profile rather than the actual content and information about the person. They are drawn to social media because they are just popular and not because they actually care about the uses of them and as a result they don’t get things seriously by posting false information and share their passwords. Their profile is more like a way to have fun and keep close with friends.

There is so sense of private life as they post pictures of things happening while their explanation is that they just want to remember them happening. Teens state that they freely post stuff but they are actually influenced by the reaction of their friends. As a result they modify their identities according to different sites. Younger teens are actually aware of the changes between them and older or younger teens in terms of maturity as the see that as soon as they also grow up they move to more adult like social media to get rid of the rainbows and stuff connected with their childhood and are usually ashamed of.

Other teens just don’t care about the appearance of their profiles that much and don’t understand the point of showing off and try to impress others. More or less they just use them to communicate with their friends. Usually they don’t really like exposing stuff as they think that it’s not wise as they are being kept for the rest of their lives. For younger teens self-attention is really important and it is achieved wrongly through social media. Adding new friends is also essential for them however they have some criteria on how to pick if a person is real or not.


As Marwick notices social networking sites enable people to see the interactions they have with other people but in this case it’s a negative aspect as teens tend to get sad by not having people comment on them and it causes them anxiety as they don’t feel that popular. Even though they don’t express lots of stuff online and they have their profiles private they cannot distinguish how to protect themselves as they simply have no idea on how to change their settings as they are not familiar with the interface.


They have common sense and wouldn’t share something they didn’t want so they have a kind of idea what to share and what to not. But even though they set their profiles to private the reason behind it is wrong as they don’t want their parents to know more than actual strangers. Privacy is confusing to them as they believe that it’s not bad for their friends to have access to their information as they already know them. On the other hand they wish that there was an option of selecting what some of their friends see as some of them have too many friends but have different scales of them. Fortunately there is a minority of teens that only have friends online the ones that are actually their friends.